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Privacy and Cookie Policy

Clean Air Ireland respects your privacy and is committed to protecting your personal data. This Privacy and Cookie Policy will tell you how we look after your personal data when you visit our website and inform you of your privacy rights and how the law protects you. 
 

The following document will address these topics:

  • What information we collect and how we use it

  • Will your information be shared or disclosed?

  • How long we keep your information

  • How we use cookies

  • Your rights

  • How to contact us

INFORMATION WE COLLECT AND HOW IT IS USED

Personal Information you disclose to us

 

We gather personal information that you provide to us when you take certain actions on our website such as filling in our contact form, or when you otherwise contact us by email, electronic messaging or phone.

 

We use this information to fulfil your requests or respong to your queries, as you would reasonably expect.

 

We may in future communicate with you about our products and services. You can unsubscribe from these communications at any time by emailing info@cleanairireland.com or clicking on the unsubscribe link in the email.

 

We never sell or otherwise share your personal information with third parties.

Information we require to accept and fulfil an order   

When you conduct a transaction on our website, we collect personal information such as your name, billing address, shipping address, email address and telephone number.

 

We use this information to process and fulfil your order with us.

 

Payment information is never taken by us or transferred to us either through our website or otherwise. Our employees and contractors never have access to it. At the point of payment, you are transferred to a secure page on the website of Stripe, a payment service provider. That page may be branded to look like a page on our website, but it is not controlled by us.

We retain a record of the transactions and related personal information. This may be used in future to communicate with you about your purchase or to market complimentary products to you. You can opt out of marketing communications at any time by emailing info@cleanairireland.com or clicking on the unsubscribe link in the email.

 

Anonymised browsing data

We gather anonymised data on visits to the website through Google Analytics and Wix.

 

Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of cookies.

 

We do not use this information in any way that would identify you personally. This data is aggregated in a general way and to provide us with insights on how best to improve the structure and performance of our website.

See below for further information on cookies.

WILL YOUR INFORMATION BE SHARED WITH ANYONE ? 

We will only use your information within Clean Air Ireland for the purposes for which it was obtained. We will not, under any circumstances, share or sell your personal data to any third party for their own marketing purposes, and you will not receive marketing from any other organisations as a result of giving your details to us.

Where legally required

We will comply with legal requests where disclosure is required or permitted by law, to government bodies for tax purposes, or law enforcement agencies for the prevention and detection of crime. 

HOW LONG WE KEEP YOUR INFORMATION 

We keep your information for as long as necessary to fulfil the purposes outlined in the privacy notice unless otherwise required by law. 

USE OF COOKIES

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Wix

Our website runs on the Wix platform. Wix uses cookies in a number of ways, including:

  • To allow certain interactive functions to operate

  • To perform essential security functions

  • To monitor and analyse the performance, operation and effectiveness of the site

We do not believe that cookies pose a threat to your personal privacy or online security and we recommend that you set your browser to allow cookies. You can set your browser to block or alert you about these cookies. However, some of the cookies we use are essential for the site to work and disabling them may result in a sub-standard experience.

 

Google Analytics

We use Google Analytics to collect standard internet log information and details of visitor behaviour patterns. We do this to gather important data such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

 

You can opt out of being tracked by Google Analytics across all websites.

YOUR RIGHTS

 

These are your rights in relation to how we process your personal information:

 

Right to be informed

 

You have the right to be told how your personal information will be used. This policy and other policies and statements used on this website and in our communications provide you with an explanation of how your personal information may be used.

 

Right of access

You can write to us to ask for confirmation of what information we hold on you and to request a copy of that information.

 

Provided we are satisfied that you are entitled to see the information requested and we’ve successfully confirmed your identity, we’ll give you your personal information (subject to any exceptions that apply).

 

Right of erasure

 

You have the right to ask us to delete your personal information, and we’ll do this when you ask us to.

 

Right of rectification

If you believe our records of your personal information are inaccurate, you have the right to ask us to update those records.

 

You can also ask us to check the personal information that we hold about you if you are unsure whether it is up to date.

Right to restrict processing

You have the right to ask us to restrict the processing of your personal information if there is disagreement about its accuracy or legitimate usage.

 

Right to object

You have the right to object to processing where we are:

  • Processing your personal information on the grounds of legitimate interest

  • Using your personal information for direct marketing or

  • Using your personal information statistical purposes.

 

Where we rely on your consent to use your personal information, you have the right to withdraw that consent at any time. This includes the right to ask us to stop using your personal information for marketing purposes.

 

You can read more about these rights on the ICO website.

HOW TO CONTACT US

 

If you want to exercise any of your rights relating to personal data, including asking for a copy of the personal information that we hold about you, or want to contact us about our privacy policy, you can email us at info@cleanairireland.com or write to us at:

 

The Data Controller

Clean Air Ireland

Unit 10 KCR Estate

Ravensdale Park

Dublin D12 CH01

Ireland

Any changes to our privacy policy will be made by updating this policy on our website.

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